Shipping

We understand that once you’ve purchased something you are eager to get your order as quickly - and as cheaply – as possible. That’s why we offer several shipping methods. Please see below for more details about the TropicDiva shipping policy.

 

Q: How quickly will you ship my order?

 A: Usually in 1-5 business days (not including holidays or weekends). 

 

Q: What shipping methods do you use?

A: We use ePacket, EMS, DHL & FedEx.

 

Q: Can you guarantee shipping times?

A: Unfortunately not as these are down to the postal service. The shipping time listed in the product info page is just ETA (Estimated Time of Arrival), and most(90%) of our shipped parcels can be delivered within those time frames. However, some parcels may have some delay due to some uncontrollable factors such as delayed flights, bad weather, custom clearance, strikes, etc. 

 

Q: How much does shipping cost?

A: Please check by each item.

 

Q: Any special offers on shipping I should know about?

A: Yes! Currently we are offering FREE shipping for certain items over a lump sum price!

 

Q: Can I track my order?

A: Yes! Our service is fully traceable on websites such as usps.com

 

Q: Where do you ship to?

A: We ship worldwide