We offer a 15-day return policy, which means you have 15 days after receiving your item to request a return.
We accept unworn bikinis and clothing bought from TropicDiva.com in new condition with tags and liners attached within 15 days of receiving for a full refund. Once we receive and approve your returned items, your refund will go back on the original form of payment. For sanitary reasons, please try on all swimwear over underwear.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at return@TropicDiva.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at return@TropicDiva.com.